Transforming FXCM into an Agile Powerhouse: A Leapify Success Story

Category
Aglie Transformation, Jira, Confluence, Training, Foreign Exchange Trading
Client
FXCM
Start Date
15th of April 2020
Handover
23rd November 2021

Focusing on People, Not Just Processes

Problem:

Founded in 1999, FXCM is a distinguished retail broker in the foreign exchange market. The company faced the challenge of modernizing its project management methodologies as market dynamics evolved. Their legacy systems, including the use of Jira Data Center, were not fully equipped to support the agile transformation necessary to stay competitive and responsive in the fast-paced financial sector.

Solution:

To propel FXCM into the future, Leapify implemented a series of strategic actions:

Agile Training and Implementation: Introduced Agile practices across multiple departments including Compliance, Product Development, Project Management, Customer Success, Leadership, Marketing, Engineering, Money Laundering, Quality Assurance, and Data Engineering. This comprehensive training ensured all teams were adept at using Agile methodologies to enhance their productivity and responsiveness.

Tool Integration and Documentation: Onboarded 120+ employees onto Confluence to foster enhanced collaboration and communication. We also kept all documentation organized in one place, leveraging collaboration between departments and ensuring a seamless flow of information.

Strategic Planning: Deployed Agile themes, initiatives, and epics that align with company-level objectives, ensuring all teams are unified in their approach.

Access Management: Implemented streamlined procedures for access approval across all departments to secure and optimize workflow processes.

Result:

The Agile transformation we facilitated came into full play during the Brexit transition, exemplifying its effectiveness as FXCM managed to relocate its main company entity from the UK to Cyprus smoothly. Additionally, the agility embedded into their processes accelerated the development and market launch of a new Progressive Web App, significantly boosting FXCM’s market responsiveness.

These changes not only enhanced FXCM’s operational efficiency but also solidified their position as a forward-thinking and adaptable market leader.